Touch and Click produces technical writing documentation for our clients who develop software through our company, and our copywriting department also works with third party developers to produce handbooks, manuals, and guides for technical products. Our tech writing services can be integrated with a web design account if you are releasing hardware or software that needs to be documented online. Product specification sheets, features lists, benefits, and analysis reports are important to include when releasing a technical product online to the public. We specialize in creating web sites that showcase the technical features of a product, and can produce white papers, PDF documents for download, and FAQ pages that explain the product features in a way that is easy to understand. Technical writers need to have an understanding of the subject matter that they are dealing with to communicate related concepts in context. Our tech writers have years of experience in computing, systems administration, web design, and software development, and this background knowledge is essential to creating informative and accurate documents for our client’s product releases.
One of the main needs of our clients when releasing new software, hardware, or services online is the production of a simple and clear, easy to understand user manual. Our writers excel in this documentation, and work together with our web designers to integrate the content into a new web site design. Our documentation resources include product specifications, as well as step by step installation guides, feature analysis, and descriptions. FAQ documents for tech products are also written by our copywriters for inclusion in new or existing web sites. If you need a product handbook or user manual written and printed for inclusion with your product release, we can manage every step of the process including layout, design, and printing. Many companies need detailed analysis of the different versions of their products, listing the features of each in comparison so that customers can make a clear decision as to which version to purchase. We include these and product spec sheets in our web page design, and can also arrange for them to be published in print form to include with a direct mail campaign, special promotion, or product release.
Technical writing must be informative, detailed, and scientific while keeping the language and concepts simple for a broader audience to understand. At times, it will also include diagrams, flow charts, and product models that are referenced by the user, or screenshots that show how to navigate through the interface to complete certain tasks. Our tech writers work together with our graphic artists to produce these models, diagrams, and screenshots and integrate them into the documentation material. The result is professional and can be printed in black and white, color, or published on the web. Our technical writers can also produce review articles for publication highlighting the features, benefits, and advances of new products. These can be published on a web site, in trade magazines, syndicated, or posted on various bulletin boards and blog sites for SEO and marketing purposes. Press releases summarizing all of the information regarding a product in a single document or media kit can also be created for online distribution or sending to reporters at mainstream media press outlets.
Touch and Click specializes in technical writing for Open Source software, web applications, server technologies, telephony, and data security services. Developing these services in house to promote our own product network and client accounts, we offer them with our web design and copywriting services to build a broader network. If your company is releasing a new hardware or software product, the proper technical documentation is essential to the success of the launch. Give your users detailed information on all aspects of your product, and step by step guides in how to use it, and they will appreciate the attention to the small details. We can also create integrated marketing campaigns that highlight your other products to include with the manual. Our technical writers can also be contracted to produce product descriptions for catalogs and ecommerce sites, as well as tech blogs and review sites for industry specific marketing campaigns.
For more information on technical writing at Touch and Click, contact one of our customer service representatives for more information.
